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“Child under supervision” service from MTS mobile communications. How to disconnect a child under supervision from MTS: methods

The safety of the child is of paramount importance, but not all parents, due to their busy schedules, can regularly accompany their child to school, training, or to visit friends. MTS invites modern parents to stop guessing about the child’s location and use the location determination service.

Features of the service

A popular option offers parents full-scale control over the child’s activities outside their field of vision, automatically checking the baby’s location according to a set schedule, and viewing details of the child’s movements over the period of interest. The service can also be useful if the “ward” often loses personal belongings or goes on a long trip - a summer camp, a trip to grandma, a picnic with a school group.

You can use Child under MTS control both from a mobile device and from a personal computer. The service offers to find out the exact location up to 200 meters. If the child is outside the city, then the interval can range from 500 to 1000 meters.

Using the control option, the following options open up to you:

• ensuring the safety of the child;
• the ability to connect other family members to the program;
• view and change registration data.

In order to systematically track the movements of a child or family member, you can use automatic settings that provide location information on a schedule:

1. choosing a family member to be monitored;
2. setting a schedule (on weekdays, on weekends, by weeks, by months);
3. selecting the tracking start date;
4. frequency of displaying information on the screen;
5. selecting the end date of the automatic mode.

How to connect - registration and use

In order to start using the service, you must first register in the “Child under Supervision” program. To do this, send your name and the word “mom” or “dad” to the number 7887. In this case, the length of the name should not exceed 20 characters; the specified name can consist of several words.

In response to the created request, you receive a notification with a code. It must be used to register not only you, but also other family members, including the child. This will allow the MTS program to recognize your family as a single group.

Now you need to register your child. To do this, send an SMS to the same number with the following information: CHILD, child’s name, family code. In order to start tracking the movements of the “wards” you need to send a message WHERE THE CHILDREN are to 7887. As a response, the user’s phone will receive a notification with the location of each child.


A useful addition to this service is the “movement notification” option. In this case, you will receive messages if the child’s locations change. To activate notifications, you need to go to the “Geo-zones” section on the website, select and mark on the map the areas of interest on the ward’s route - home, gym, school, grandmother, and so on.

Service management

• To change names in the program, you must send the message: NAME+NEW NAME. The SMS looks like this: NAME OKSANA;
• to remove one of the children or other family members from “Child under MTS control” you must send a request: DELETE + NAME;
• if you want to completely delete your account, you must send the word “delete” along with the family code;
• if you allow the program to determine the location of all family members, then you must create an “On” request;
• if you are against tracking your own route, then you need to send the word “Off + NAME” from your mobile phone;
• if you want to receive information about one of the family members, then you need to create a request: WHERE IS THE NAME;
• If you want to see which family members are registered in the program, you should use the command: FAMILY.

How to disable

In order to terminate the service, it is recommended to select the “options” section. Here the subscriber can carry out the deactivation procedure personally. To suspend the service, you should create a request with the word “STOP” to the number 7887. In this case, you can return to the “Child under control” operation while saving data about your group. If the subscriber wishes to permanently delete the option, then they must send the message “DELETE FAMILY” to 7887.

Cost of control service

Connecting to “Child under supervision” is free; the first week invites parents to familiarize themselves with the program and evaluate its benefits. Familiarization is also free of charge. Further, a subscription fee of 50 rubles per month is provided. If you additionally activate the “movement notifications” option, the cost of the program doubles (100 rubles per month). If the registered number of users does not exceed 3 people per family, then requests are free. From 3 users, the cost of each request is 5 rubles.

In addition to services related directly to cellular communications, the MTS operator makes to its customers a fairly large number of other offers related to the company’s main field of activity only indirectly. From the list of similar offers, we should highlight the parental control service on MTS “Child under supervision”, which has become an excellent tool for any parent who wants to be aware of where their child is at any time. And in this article we will try to understand all the nuances of using the option.

Read more about parental location control from MTS

This offer from one of the largest telecom operators in Russia will allow subscribers to no longer worry about where their child is and not to call him every 5 minutes. From now on, parental control can be carried out using the Internet or the appropriate commands provided by MTS.

The service allows you to connect it to your child’s phone, and then at any time from your smartphone, or by using a website on computers or laptops, track all his movements around the city.

However, this is not all the capabilities of the option, since its functionality is quite wide. If you use a smartphone as your primary communication device, the “Child under supervision” option will give you the following options:

• Access to up-to-date information about the actual account balance of your own child;
• Access to geo-position data provided according to the signal from the operator’s substations;
• Receiving data on all subscriber movements;
• Providing more accurate location data related to information read from GPS/GLONNAS satellites;
• Informing about the charge status of the battery installed in the child’s phone.

It is worth noting that if a parent uses a regular mobile phone, only the first three functions of the parental control option on the MTS phone will be available to him.

Cost of using parental controls

As for the direct financial issues related to the connection and further use of the “Child under control” option. The cost of using this service is 100 rubles per month. As part of this offer, customers have the opportunity to systematically track the position of up to 3 subscribers in unlimited mode. If the option is used for more than 4 subscribers, each subsequent number will be charged 5 rubles when checking the location.

It is also worth emphasizing that in the first 14 days from the moment the service is activated, subscribers are not charged a subscription fee, since MTS offers its customers a test period to understand the rationality of using the option.

How to enable parental controls on MTS

Activating the “Child under supervision” option is quite simple, but given that activation occurs not for one number, but for a whole bunch, for a family, it cannot be performed in one action. In general, the connection procedure is carried out according to the following scheme:

1. First of all, the service is activated for the parents’ phone, and for this you need to send a text message to the number 7788 . The message must include the text “Mom” or “Dad”. So, for example, a message may contain the text “MOM VALERY” or “DAD STEPAN”.
2. Receive a message in response, which will contain your family’s identifier in the form of a code. Be sure to save this message, since the code is a necessary tool for further configuration of the service.
3. If necessary, add a second parent to the service by sending to the number 7788 his name and family identification code. For example, a message might look like this: “PAPA STEPAN a89u3.”
4. Set up the service for your child's phone. To do this, you need to send a message from your (parental) phone in the format CHILD “NAME” “PHONE” to an already familiar number 7788 . For example, a message might look like this: “CHILD SASHA 791617654321” (without quotes).
5. The child's phone must consent to location tracking. To do this, you need to receive an SMS message with a request and give an affirmative answer to it.

How to use the parental control service

Having successfully connected the service, as well as completed the procedure for setting it up, you can proceed to its direct use. And data on the child’s location can be obtained in several ways. We look at them below:

• Using SMS codes. By sending commands to the number 7788 , you can get information about the location of the child or parents. The commands are sent in the format “WHERE IS MOM/DAD/CHILD’S NAME”. For example, a message may contain the text “WHERE IS SASHA” or “WHERE IS MOM.” In the response message, subscribers receive data about the subscriber’s location;
• Through the website services. Using the website mpoisk.ru, where authorization takes place using a subscriber number, you can monitor the location of your child and other members of your family in a convenient interface on an interactive map.
• Through optimized applications. By installing the appropriate application on your mobile device, you can track the location of your loved ones in an even more convenient form than on the service’s website. Today, the “Where are the Children” application from MTS is available for download for iOS and Android devices. It should be noted that the applications work correctly on Android devices with operating system version 2.3 and higher, and on iOS devices with OS version 6.0 and higher.

How to disable parental controls on MTS

If the “Child under supervision” service loses its relevance for you, you can always turn it off. In addition, subscribers are offered the opportunity to temporarily suspend the option, thereby stopping the debiting of the subscription fee. This “freezing” is carried out by sending a message to the number 7788 , which indicates the text “STOP”.

Direct deactivation of the service is also carried out using an SMS request to number 7788, but you must indicate “DELETE” in the text of the message.

Every parent understands how important it is to know where their child is now and that everything is fine with him. Unfortunately, it is not always possible to be close to your children, and this only adds to the excitement. Therefore, the leading company in the field of mobile communications offered a convenient service - “Child under supervision” (MTS). This is an improved option for the previously existing Radar feature.

The essence of the service

The “Child under supervision” (MTS) service consists of tracking by the mobile operator the location of the registered subscriber on the map. So, if a person is within the city, then the accuracy of determining his location will be within a radius of 500-800 meters; on the outskirts of the city, where there are few mobile phone towers, the discrepancy can reach up to 1.5 kilometers; and outside the city (especially on the highway or ) will receive information about the closest populated area to the observation object.

Knowing your child’s most frequently used locations, you can independently divide the map into zones, for example: “school”, “swimming pool”, “dancing”, “house”, “grandmother”, etc. - and set the approximate time of his stay in them (a kind of daily routine according to zones). In this case, when your child leaves the zone (especially at an unspecified time), an SMS message about this will be sent to your phone.

Also, this service will be very useful when you go on a business trip or, conversely, your child leaves home, for example, to a camp or on an excursion. Knowing the route of his movement, you can store this information and track his location.

Who can use this service?

This service is available to almost all users of the MTS mobile network. And it doesn’t matter what kind of device you have or a regular one, it’s enough to have a GSM standard in it. The “Child under supervision” (MTS) service can be used both through access to the Internet and through SMS notifications. In the second case, it is more convenient, since it does not tie the client to a specific Internet access point. In addition, the SMS service can be used on older generation phones.

How to search using MTS? The child is under supervision - the parents are calm

To register a parent, you need to dial the short number “7788” and send a short message of the following type: “mom” or “dad”. Often subscribers add another name (for example, “Tanya’s mother”). Almost instantly a short message with an individual code will be sent to your mobile phone. Save this code or write it down, as you will also need it to connect the other parent to the Supervised Child (MTS) program.

Child registration

In order to connect a child’s phone number in order to track his location, you need to send a request from your phone according to the following example: “Child - child’s name - phone number” to the short number “7788”. Then, to activate the “Child under supervision” (MTS) service, confirmation (permission) must come directly from the child’s phone.

To register the second parent, you must perform the same steps as in the first case, only indicating the family code.

“Child under supervision (MTS)” - login

To be aware of where your son or daughter is at the moment, send a message with the text “where is ...?” (instead of "..." enter your child's name). Let's consider a situation where there are several children in a family. How to search using MTS? The child is supervised even if several children are registered. You just need to write “where are the children” in your request to the number “7788”, and you will receive data on the location of each of the connected children.

Package of services

If you actively use the “Child under supervision” service, MTS offers a more advantageous offer, such as a “Service Package”. This means that by subscribing to one of the proposed packages for monitoring a child (another member of your family or a loved one), you can save money and automatically receive the information you are interested in about the whereabouts of a person. You can always check with your mobile operators for more details about the pricing of the “Child under Supervision” (MTS) package, access to it, control and all technical aspects. After all, people often have questions that require individual clarification.

Disabling the service

You can disable the “Child under supervision” (MTS) service as easily as you can activate it. To do this, all you need is to send the text “delete” to the number “7788”. This option is only available to the person who connected it, i.e. it can only be done from the parent’s phone.

You can also suspend the service. In this case, all data about your family and objects of observation will be saved, and for this period there will be no monthly fee for the service. To activate this option, you need to send “stop” to the number “7788”.

Service cost

Connecting to the service is absolutely free. During the first 14 days from the moment of the first connection, there is also a test (also free) mode. Subsequently, the monthly payment for the service will be 100 rubles. If you want to send an additional request about where your child is currently, one SMS notification will cost five rubles.

During the period of suspension of the service, no subscription fee is charged, and payment continues when it is reactivated.

Modern children are often addicted to gadgets, and not all parents approve of this. They try to keep the kids busy with real hobbies, enrolling them in sports clubs and creative clubs. And in this situation, when children often move around the city unaccompanied by adults, having a cell phone can be of good service.

Description of the “Child under supervision” service from MTS

Parents who, due to their busy schedules, are unable to see off and greet their children will be interested in the “Child under Supervision” service. The mobile operator MTS offers to use it. Caring parents, using modern mobile technologies, will be able to determine the location of the child and monitor his movement. This option is indispensable when children go on vacation, for treatment, or to visit their grandmother and are deprived of parental supervision.

The option includes checking the account balance on children’s phones, determining their location (with an accuracy of up to 300 meters in the center of a metropolis and up to 2-3 km in the countryside), obtaining information about movements. It can be connected on a regular phone without any bells and whistles.

If the family uses smartphones, then it is additionally possible to check the battery charge, access statistical data, and control the use of applications. In this case, the location is determined using GPS with exact coordinates. To obtain such detailed information, you need to additionally download the “Children’s Smartphone” application.

MTS “Child under supervision” service: how to connect

The connection is made in several stages:

1. First, one of the parents registers, who sends the corresponding message MOM/DAD NAME from his phone to the system number 7788.
2. In response, a five-digit code assigned to the family is received. This password is subsequently used to connect the second parent with a command like DAD/MOM NAME CODE.
3. After successfully activating the option, adults can begin adding other family members to the group (the group can contain up to 9 numbers).
4. A sample request to number 7788 to connect children looks like this: CHILD NAME NUMBER.

Parents must be MTS subscribers. If any of the children uses a SIM card from another mobile operator (Megafon or Beeline), it can also be included in the MTS option. In this case, confirmation of consent to connect from the child's phone will be required. The number of requests for the location of a third-party operator's number is limited - no more than 100 per month.

The service is temporarily not available on the 4G network, so children’s devices must be switched to 2G/3G mode so that it is accessible for detection.

How to use the “Child under supervision” service from MTS

Using MTS, you can check where the child is now using the following options for accessing the service:

• mobile application on the parents’ smartphone;
• telephone version of the service user’s personal account - m.mpoisk.ru;
• personal account of the MTS service " Child under supervision", which is entered on the operator’s website www.mpoisk.ru/;
• text commands from a regular cell phone to number 7788.

Parents can always choose a convenient way to look after their children even from a distance, regardless of their own location, and log in to the service’s web interface or access their personal account from their cell phone.

Information about the address will be received after a specific SMS request to the number 7788. The WHERE CHILDREN command will allow you to find out the location of all connected subscribers; a specific child can be found with the message WHERE IS THE NAME.

You can also set up automatic notifications about the location of children in a certain time period or when moving in pre-defined geo-zones (home, school, etc.).

The places your child visits most often can be saved as geographic zones. To do this, you need to use a computer with Internet access and configure the card in the user’s personal account. An easier way is to send the ZONE NAME command from the parent’s phone when you are in the right place.

Tracking extends to all group members - children can also send a request WHERE IS MOMMY/WHERE IS DADY, unless this search is specifically disabled.

Option “Child under supervision” from MTS: how to disable

Job services MTS-Pois can be suspended, for example, during school holidays or shared holidays. To do this, you need to send a message with the word STOP to the number 7788. In this case, all information about the family will be saved, and the function will be restored after the first request for location.

If one of the parents writes the DELETE command in the system message, the option will be completely disabled for the entire family. You can also exclude an individual member of the group by sending the phrase DELETE NAME to number 7788. It is impossible to disable tracking from the phones of controlled children.

What advantages does the MTS-Search “Child under supervision” option give to parents?

If children are under the supervision of MTS, there is nothing to worry about. Users of the service will always be aware of the movements of their family members, without bothering them with endless calls, and will also be able to:

• Check whether the subscriber is actually in the designated place at a certain time;
• Receive a notification if he has left the established location (geofence).
• Eliminate access to prohibited content and control your time spent.
• Find out the battery charge level so you don’t have to worry when it turns off, why exactly the phone was unavailable, and also remind you to recharge.
• Check the status of the child’s phone account and replenish it in a timely manner.

In addition, using this option it will be easy to find a lost device, because kids can be so distracted.

It is worth considering that the location of a child’s phone can be determined with a small error. The SIM card is registered at the nearest base station, whose coverage area is several tens of kilometers.

How much do you need to pay to access the service?

The price for parents' peace of mind is not that high. For 100 rubles per month, you can check the locations of 3 subscribers an unlimited number of times.

For each request for the location of the 4th and subsequent numbers from the group, you will have to pay 5 rubles.

The fee for using the service is debited only from the parent who created the group and registered in the service MTS-Search « Child under supervision", which was subsequently entered by other relatives.

The operator provides two weeks of free use of this service, so it is possible to conveniently test the functionality without paying a subscription fee.

In modern life, many parents do not have the opportunity to accompany their child to school, to a tutor, to a sports section, for a walk with friends, or to meet him after attending all classes, but they want to know where he is at the moment. MTS has been helping with this for a long time.

To do this, the mobile operator offers its assistance to parents who can install the “Child under supervision” function from MTS.

What does connecting to this option give?

After connecting to this service, parents will no longer need to send SMS messages and calls to clarify their location: they can monitor their child’s movements directly through mobile technologies.

This function is also invaluable when children go long distances: relaxing in a camp, visiting relatives.

Logging into the “Child under supervision” service of MTS gives access to:

1. Controlling funds on the child’s phone.
2. Search for a location within the city within a radius of up to 300 meters, outside the city at a distance of up to 3 kilometers.
3. Providing data on the subscriber’s movements online.

This function can be installed even on a regular push-button mobile phone.

How to activate the “Child under supervision” service of MTS?

You can find out how to activate the “Child under supervision” service and log into the service on the page mpoisk.ru/family in a step-by-step manner:

1. Registration of mother or father by sending SMS to number 7788.
2. Receive an assigned family code consisting of five characters.
3. Activation.
4. Attaching the required family members to the code.

Mother and father must be MTS clients. The number of requests about the location of another operator’s number is limited, it is up to one hundred requests per month.

How to disable “Child under MTS supervision”?

Do you want to get all the useful commands from your operator?

If there is a need to disable the service permanently, this will not cause difficulties. For the parent, you need to send an SMS to 7788 with the words “Delete”.

You can also suspend the option for the duration of a vacation or a vacation trip by sending a message by writing the word “Stop.” All information about the family is saved, and the service is resumed from the first request.

You cannot pause or completely remove the option from your child’s phone.

How does the service work?

If there are several children in a family, then you can clarify the whereabouts of each one using an SMS message. We send a request to number 7888 with the inscription “Where are the children” and receive an alert with a response about their whereabouts.

If you need information about only one child, then send an SMS with the inscription “Where is *name*.”

Advantages of the “Child under supervision” option

Service clients are provided with:

• in the right place;
• receive messages about leaving the established zone;
• deny access to unnecessary contacts and track the leisure time of your beloved child;
• check the battery charge indicator and receive a reminder when it is time to recharge;
• control your phone account.

What is the price?

The cost of the service is one hundred rubles per month for checking the location of 3 persons without limiting requests. Each subsequent request for the fourth and subsequent persons costs 5 rubles.