Tricolor writes no transmission data. TV channel Star which is no longer on TV ?! Full name in Russian
Where is Zvezda TV Channel, why is it not on TV?
Many subscribers of the operator kol tv encountered a problem- the beloved TV channel Zvezda disappeared. An interesting fact is that it is on the list, but when you enter, there is no TV channel that many are used to. The thing is that the kol TV operator stopped broadcasting their favorite TV channel Zvezda on January 18, 2015, but this is not just a matter of the technical side, but that many subscribers may not have paid attention to the fact that there were two operators in the broadcasting grid TV channel Zvezda, one broadcast in MPEG-2, and the second broadcast in MPEG-4.
Where is TV Channel Zvezda?
The broadcast quality was slightly below average. Many callers are not paying attention! that there are two versions - complained about poor image quality from the operator . For comparison! For other operators, the broadcast quality was an order of magnitude higher. And on January 18, 2015, the technical service of the operator took actions, as a result of which the Zvezda TV channel in MPEG-4 format was removed from the broadcasting grid, or simply put, the broadcasting of the Zvezda TV channel was stopped.
Of course, here on the face In the fact that they did not warn the audience about this procedure in the prescribed manner. Maybe they didn't see the need to do so! Or maybe the decision to turn off was made on the night of January 18, 2015, and they simply did not have time to do it! We are not interested in this (let the operator's employees understand this within the company).
There is no Zvezda TV channel on the button familiar to everyone - and so that the list of TV channels does not confuse you - you need to rescan the entire list of TV channels of the NSC operator.
This is very easy to do if you have GS, DRE, DRS receivers, you just need to find an item in the menu of your receiver and press the button that confirms the search command.
After that, remember in the list where the Zvezda TV channel is located in the new place and watch it.
TV Guide: This is a digital TV program for Tricolor TV, the data of which is downloaded in real time via satellite. Therefore, it can sometimes take up to ten minutes for the data to load. Possible error “no transmission data”, or “There is no program guide on this channel or it has not yet been loaded. All this can lead to malfunctions of the receiver.
First you need to understand the reasons - why the TV guide does not work:
- Incorrectly set time on the receiver itself;
- An equipment failure has occurred;
- Outdated firmware or the receiver is broken;
Of course, you can’t leave the equipment in this state, so you need to look for a solution. The easiest solution to the problem is to contact the specialist who installed your equipment. In addition, you can try to contact Tricolor TV specialists by calling the hotline.
How to fix the TV guide on Tricolor TV
- Set the correct time on the receiver. To do this, press “menu” on the receiver remote control, then find the “date and time” section. Set the exact date and time;
- Reset settings to factory settings. Instruction: ;
- Try to update the receiver, an update with new settings may have been released;
- Reboot the receiver. To do this, you need to do the following: turn it off. Then unplug its cord from the outlet for a few minutes. Turn on the receiver. Errors will be cleared.
Don't expect a TV guide error to fix itself. If you really need this function, then follow all the points of our instructions and the TV guide program guide will work for each channel. After all, many subscribers face this problem.
In 2015, Tricolor TV did not have free channels left.
If all your channels are encoded, perhaps it shows First or NTV or Karusel or TNT, then you need to check the status of your subscription.
You can check the subscription to a single package through the Tricolor TV Subscriber's Personal Account.
Or on the Tricolor website, how to do this, watch.
For technical reasons, there may be interruptions in signal reception from subscribers, manifested in the coding of TV / radio channels "Tricolor TV".
If problems occur, the receiving equipment must be rebooted. If necessary, send reactivation commands via personal account or by phone, which is below..
Or call the toll-free number 8-800-500-0123 and ask the operator.
If there is no active subscription, you need to pay a single tariff of 1200 rubles per year.
The call is free.
Let's look at the most common reasons why Tricorlor TV does not show.
And let's try to fix our Tricolor.
1. First of all, we look at whether the Tricolor inform channel shows us.
This channel should show even if you remove the access card from the Tricolor receiver.
If this channel shows for you, go to step 2.
If it does not show on the screen the inscription No signal.
You may have misconfigured your receiver.
Then go to settings and do a factory reset.
After the reset, we look to see if your receiver sees the quality and signal strength, if it does, it should find channels for you and start showing.
If the receiver does not see the signal, then the problem is elsewhere.
The problem may be in the Tricolor receiver, in the cymbal setting or in the converter.
To solve this problem, you need to call the installer.
Or you can set up the tricolor plate yourself according to THIS instruction.
2. If it shows the channel info, but the free tricolor channels from the basic package do not show, then you have not confirmed the subscriber's data in Tricolor TV or our receiver does not see the card, or the card is installed on the wrong side.
How to confirm the subscriber's personal data
To see if your receiver sees the card, we go to the menu - conditional access - DRE module - information about the smart card and in the card ID item there should be a number that is written on your Tricolor card installed in the receiver.
This is an example for the GS 8300N tricolor receiver, for other general satellite receiver models, the path to the ID card may be slightly different.
If your receiver does not see the card, take it to the service or check the card on another Tricolor receiver.
3. If only free channels are shown to you, your subscription may have expired.
If you know for sure that the subscription has not yet ended, then you need to rebind your equipment to the Tricolor satellite.
To do this, you need to call +7 800 500-01-23 and ask the operator to send a reactivation signal.
Or write an email to request to repeat activation commands - This email address is being protected from spambots. You must have JavaScript enabled to view.
According to the tricolor, the image should appear no later than eight hours later.
From experience I can say that decoding takes about 30-60 minutes.
4. Tricolor HD channels do not show, but do you have a receiver with HD support?
I examined the most common reasons why Tricolor TV does not work.
If you have questions or additions write in the comments.
Privacy agreement
and processing of personal data
1. General Provisions
1.1. This agreement on confidentiality and processing of personal data (hereinafter referred to as the Agreement) is accepted freely and by its own will, applies to all information that Insales Rus LLC and / or its affiliates, including all persons belonging to the same group with LLC "Insales Rus" (including "EKAM Service" LLC) can obtain about the User during the use of any of the sites, services, services, computer programs, products or services of "Insales Rus" LLC (hereinafter referred to as the "Services") and in during the execution of Insales Rus LLC of any agreements and contracts with the User. The User's consent to the Agreement, expressed by him in the framework of relations with one of the listed persons, applies to all other listed persons.
1.2. The use of the Services means the User's consent to this Agreement and the conditions specified therein; in case of disagreement with these conditions, the User must refrain from using the Services.
"Insales"- Limited Liability Company "Insales Rus", PSRN 1117746506514, TIN 7714843760, KPP 771401001, registered at the address: 125319, Moscow, Akademika Ilyushin St., 4, building 1, office 11 (hereinafter referred to as "Insales" ), on the one hand, and
"User" -
or an individual who has legal capacity and is recognized as a participant in civil legal relations in accordance with the legislation of the Russian Federation;
or a legal entity registered in accordance with the laws of the state of which such entity is a resident;
or an individual entrepreneur registered in accordance with the legislation of the state of which such person is a resident;
which has accepted the terms of this Agreement.
1.4. For the purposes of this Agreement, the Parties have determined that confidential information is information of any nature (production, technical, economic, organizational and others), including the results of intellectual activity, as well as information about the methods of carrying out professional activities (including, but not limited to: information about products, works and services; information about technologies and research works; data on technical systems and equipment, including software elements; business forecasts and information about proposed purchases; requirements and specifications of specific partners and potential partners; information, relating to intellectual property, as well as plans and technologies related to all of the above) communicated by one party to the other party in written and / or electronic form, expressly designated by the Party as its confidential information.
1.5. The purpose of this Agreement is to protect confidential information that the Parties will exchange during negotiations, conclusion of contracts and fulfillment of obligations, as well as any other interaction (including, but not limited to, consulting, requesting and providing information, and performing other assignments).
2.Obligations of the Parties
2.1. The parties agree to keep all confidential information received by one Party from the other Party during the interaction of the Parties, not to disclose, disclose, make public or otherwise provide such information to any third party without the prior written permission of the other Party, except in cases specified in the current legislation, when the provision of such information is the responsibility of the Parties.
2.2. Each Party will take all necessary measures to protect confidential information at least with the same measures that the Party applies to protect its own confidential information. Access to confidential information is provided only to those employees of each of the Parties who reasonably need it to perform their official duties for the execution of this Agreement.
2.3. The obligation to keep secret confidential information is valid within the term of this Agreement, the license agreement for computer programs dated 12/01/2016, the agreement of accession to the license agreement for computer programs, agency and other agreements and within five years after termination their actions, unless otherwise agreed by the Parties.
(a) if the information provided has become publicly available without violating the obligations of one of the Parties;
(b) if the information provided became known to the Party as a result of its own research, systematic observations or other activities carried out without the use of confidential information received from the other Party;
(c) if the information provided is lawfully obtained from a third party without an obligation to keep it secret until it is provided by one of the Parties;
(d) if the information is provided at the written request of a public authority, other state authority, or local government in order to perform their functions, and its disclosure to these authorities is mandatory for the Party. In this case, the Party must immediately notify the other Party of the request received;
(e) if the information is provided to a third party with the consent of the Party about which the information is being transferred.
2.5. Insales does not verify the accuracy of the information provided by the User, and is not able to assess its legal capacity.
2.6. The information that the User provides to Insales when registering in the Services is not personal data, as they are defined in the Federal Law of the Russian Federation No. 152-FZ of July 27, 2006. "About personal data".
2.7. Insales has the right to make changes to this Agreement. When making changes in the current version, the date of the last update is indicated. The new version of the Agreement comes into force from the moment of its placement, unless otherwise provided by the new version of the Agreement.
2.8. By accepting this Agreement, the User acknowledges and agrees that Insales may send personalized messages and information to the User (including, but not limited to) to improve the quality of the Services, to develop new products, to create and send personal offers to the User, to inform the User about changes in Tariff plans and updates, to send marketing materials to the User related to the Services, to protect the Services and Users, and for other purposes.
The user has the right to refuse to receive the above information by notifying in writing to the e-mail address Insales - .
2.9. By accepting this Agreement, the User acknowledges and agrees that the Insales Services may use cookies, counters, other technologies to ensure the operation of the Services in general or their individual functions in particular, and the User has no claims against Insales in connection with this.
2.10. The user acknowledges that the equipment and software used by him to visit sites on the Internet may have the function of prohibiting operations with cookies (for any sites or for certain sites), as well as deleting previously received cookies.
Insales has the right to determine that the provision of a certain Service is possible only if the acceptance and receipt of cookies is allowed by the User.
2.11. The user is solely responsible for the security of the means chosen by him to access the account, and also independently ensures their confidentiality. The User is solely responsible for all actions (as well as their consequences) within or using the Services under account of the User, including cases of voluntary transfer by the User of data for access to the User's account to third parties on any terms (including under contracts or agreements). At the same time, all actions within or using the Services under the User's account are considered to be performed by the User himself, except for cases when the User notified Insales of unauthorized access to the Services using the User's account and / or any violation (suspicions of violation) of the confidentiality of their account access.
2.12. The User is obliged to immediately notify Insales of any case of unauthorized (not authorized by the User) access to the Services using the User's account and / or any violation (suspicion of violation) of the confidentiality of their means of access to the account. For security purposes, the User is obliged to independently carry out a safe shutdown of work under his account at the end of each session of work with the Services. Insales is not responsible for the possible loss or corruption of data, as well as other consequences of any nature that may occur due to the violation by the User of the provisions of this part of the Agreement.
3. Responsibility of the Parties
3.1. The Party that violated the obligations stipulated by the Agreement regarding the protection of confidential information transmitted under the Agreement is obliged to compensate, at the request of the affected Party, the real damage caused by such a violation of the terms of the Agreement in accordance with the current legislation of the Russian Federation.
3.2. Compensation for damages does not terminate the obligations of the violating Party for the proper performance of obligations under the Agreement.
4.Other provisions
4.1. All notices, requests, demands and other correspondence under this Agreement, including those including confidential information, must be in writing and delivered in person or through a courier, or sent by e-mail to the addresses specified in the license agreement for computer programs dated December 01, 2016, the agreement of accession to the license agreement for computer programs and in this Agreement or other addresses that may be specified in writing by the Party in the future.
4.2. If one or more provisions (conditions) of this Agreement are or become invalid, then this cannot serve as a reason for the termination of other provisions (conditions).
4.3. The law of the Russian Federation shall apply to this Agreement and the relationship between the User and Insales arising in connection with the application of the Agreement.
4.3. The User has the right to send all suggestions or questions regarding this Agreement to the Insales User Support Service or to the postal address: 107078, Moscow, st. Novoryazanskaya, 18, pp. 11-12 BC "Stendhal" LLC "Insales Rus".
Publication date: 01.12.2016
Full name in Russian:
Limited Liability Company "Insales Rus"
Abbreviated name in Russian:
Insales Rus LLC
Name in English:
InSales Rus Limited Liability Company (InSales Rus LLC)
Legal address:
125319, Moscow, st. Academician Ilyushin, 4, building 1, office 11
Mailing address:
107078, Moscow, st. Novoryazanskaya, 18, building 11-12, BC "Stendhal"
TIN: 7714843760 KPP: 771401001
Bank details:
