How to unlock the phone through your personal account. All ways to unlock a number on mts. Unlock SIM cards Megafon
Your cell number or Beeline SIM card may be inactive, since they are blocked by both the user himself and the telecom operator, and how you can unlock the use of the phone depends on the type of blocking. Today we will talk about the types of blocking Beeline phone numbers, in which cases it may be necessary to block a SIM card, as well as how to unblock and restore the use of services by your number.
Reasons for blocking
There are several reasons why a Beeline SIM card can be blocked, and depending on the type of blocking, it depends on how to unblock the number.
One of the most common types of number blocking is financial, which every subscriber of any mobile operator has encountered at least once in his life. The reason is that the balance of the cell phone has run out of funds, or it has gone into a minus value. It is very easy to remove the blocking of the Beeline SIM card in this case, and it is enough just to replenish the balance to a positive value.
Among the reasons why a number can be blocked is the lack of actions on it for a long time. This period may differ depending on the tariff package, but in most cases this happens after six months of non-use of communication services.
Sometimes users are also faced with the situation of using a new, but invalid Beeline SIM card. Despite the fact that the Beeline SIM card has not yet been used, its unlocking is not possible. This is due to the fact that the card of any mobile operator has an activation period, and usually this information is indicated on the package.
After the expiration date, the number can be reissued by the operator and put on sale with a new SIM card. Therefore, we strongly recommend that when buying a Beeline SIM card not from official dealers, find out if it is active at the time of purchase.
You can also block a Beeline SIM card of your own free will, which is convenient not only in unforeseen situations. So, you can block your number for a certain time if you plan not to use it for a long time. This is especially true when using tariff packages with mandatory payments, and temporary blocking will suspend the accrual of such payments.
However, the most commonly used blocking at the request of the client, if the phone is lost or stolen. In this case, blocking the number is a forced measure, since it allows you to avoid unauthorized access to your number.
Also, do not confuse the blocking of the Beeline SIM card by the operator with the situation when the user has forgotten the PIN code, or the ME code is required on the phone.
In the first case, you need to contact the operator from another number and recover your password for the SIM card. Do not try to randomly enter the PUK code if you do not remember it, because you can completely block the SIM card, and it will need to be restored.
The second situation refers to blocking not a number, but a SIM card slot in Beeline phones. If you want to use the device with a card of any cellular operator, then you need to flash it.
Unlock
What should be done if a SIM card with a Beeline number is blocked depends on the reason for the blocking. Let's start with what to do if the SIM card is blocked by Beeline itself. So, if the problem is financial, then it is enough to replenish the balance. However, in this case, it should be borne in mind that the amount required to unlock depends on the tariff package used.
On some Beeline tariff packages, mostly archived, you can unlock a SIM card by replenishing the balance by an amount that includes the cost of using it even for those days when the number was disconnected for non-payment.
Please note that you can enter your Beeline personal account even if the number is blocked. The only exception is when the number is completely disabled by the operator. The main thing is to remember your login password. It will not work to get a new password without access to the SIM card, as well as to find out the number of a blocked Beeline SIM card.
If you used the blocking yourself, then you can unblock the Beeline number, including the corporate one, by contacting the operator. This can be done through the support service at 8800 700 0611, or in the operator's salon.
If the blocking was due to the loss or theft of a SIM card, then you do not need to unblock a new card with your Beeline number, since it will be active a few minutes after receiving it.
conclusions
If you need to unblock a Beeline number, then you need to consider what is the reason for blocking. So, if the number is disabled for non-payment, then it is enough just to replenish the account to a positive value. If the operator has entered a number blocking during its long-term use, then access will not be restored.
To unblock the number after disabling the provision of services at your own request, you must contact the operator. To do this, you can come to any Beeline salon, or call by phone. If, after blocking, the subscriber received a new SIM card, then no additional actions will be required.
Sometimes users of mobile communications need to block a SIM card for one reason or another, and it is also blocked by the decision of the operator, due to a violation by the subscriber of the conditions for its use. When the need to use the phone number again arises, the customer is asked to restore access to the services. It is possible to unblock a SIM card of Russian telecom operators, including MTS, only in cases of establishing a temporary block.
Find out if a number is blocked
In cases with a voluntary suspension of service, the subscriber, as a rule, knows that he has previously blocked the SIM card. As for the financial or automatic blocking, it may not be known about it.
You can check the SIM for activity by calling any subscriber of any operator cellular communication, depending on the voice message, the status of the card will become clear:
- A message that it is impossible to establish a call and a request to contact the service center indicates the presence of a voluntary or financial blocking;
- If the action is taken automatically by the telecom operator, the message will not follow, when the call is sent, the message “Not registered on the network” will appear.
If you make a call to this sim, the system will report in all cases the same text that the subscriber is temporarily blocked.
Up-to-date information about the status of the card can be obtained in your personal account by contacting the operator's hotline (does not work with automatic disconnection) or by visiting the company's office.
Available unlock methods
Unblocking a SIM card with the same phone number is possible with a voluntary or financial blocking of the provision of communication.
Table 1 Unlock Methods
Personal account and application
To remove a voluntary block from an MTS number on your own via the Internet, you can use the capabilities of your personal account or mobile application. This will require:
- Go to the official website of the company, go to your personal account, or download a special mobile application.
- Log in to the service using your username and password.
- Go to the "Number Management" tab → "Blocks".
- Press the "Unblock" button.
If there is no set blocking on the phone, a corresponding message will be indicated, then you should check the balance, perhaps interruptions in communication are caused by its negative value.
Contacting the contact center
If the issue cannot be resolved on their own, users have the opportunity to contact the company's hotline to unblock the phone number and receive up-to-date information on it. In this case, you can restore the sim's performance by following voice prompts or by waiting for a connection with the operator.
To get help from a contact center employee, you will need to give him your phone number, full name. and passport details, as well as answer some questions related to account maintenance. For example, say PUK code. This allows you to make sure that the direct owner of the phone is contacting.
Salon visit
Sometimes it is not possible to determine the reason for blocking a number remotely. In such cases, the best solution is to visit the mobile operator's salon or partner network. When contacting the company, in order to unlock the MTS SIM card, you will need to have a valid passport with you, for which it was issued.
The office staff will help to identify the reason for the suspension of the provision of services, if voluntary blocking did not occur, and they will also suggest a way to remove it, if possible.
Unlock without PUK code
In most cases, a PUK code is required for reactivation. For example, when blocking a card due to an incorrectly entered PIN code. In this case, the question arises: "What to do with the SIM card next?"
If you cannot find the code, to restore it, it is enough to visit the company's office with a passport, or to clarify by calling the hotline, indicating the personal data of the owner.
Important! If 10 incorrect PUK attempts have been made, the account will be blocked permanently. To restore the provision of communication services, you will need to order a new SIM card. The phone number will remain the same.
What will happen to the sim card if it is not unlocked
The terms of service at OJSC Mobile Telesystems provide for a certain procedure for unused numbers. If the card has been voluntarily disabled and is not active or has not been serviced for 60 to 183 days, it is automatically disabled.
A blocked SIM card for various reasons leaves its owner without means of communication, which is a rather serious problem at the present time. Buying a new SIM with a new number is not a very comfortable procedure, since all relatives and friends will have to re-report their number. And if you recently replenished the account on the phone, then this is even more frustrating. But telecom operators have found a way to unlock the card. Of course, MTS cannot lag behind in the market and has also provided for its subscribers the right to free renewal of a SIM card with an old number. And this is done in the shortest possible time and completely hassle-free.
Now let's take a closer look at all possible ways unlock cards that exist at the moment. And the reader will only have to choose the option that suits him best.
Why is the SIM card blocked?
There are many different factors for blocking an MTS card, but the most common are the following:
- Entering an incorrect PIN code more than three times allows you to lock your phone automatically. In this case, it will be enough to use the puk-code, which is on any plastic SIM carrier or in the user agreement. But you need to be careful, since entering the wrong puk code is allowed a limited number of times;
- Automatic blocking associated with a large debt. There is no need to do anything here, because when replenishing the balance and repaying the debt, the number will be automatically restored. If suddenly this did not happen, then you should use one of the following unlock methods;
- Connecting the "Voluntary blocking" service, when the user independently decided to block the number due to the uselessness of the services;
- If there is a loss or theft, it is necessary to block the SIM card in order to prevent it from being used by others. You can block it by contacting the MTS operator;
- In the case of long-term storage of a SIM card with non-use, i.e. do not receive calls and do not replenish the account, the operator can block the card. But it can be unlocked if the storage period has not been exceeded.
In these and other cases, it is possible to unblock the MTS card. Moreover, along with the restoration, the SIM card is activated, in which the existing services and the existing balance are resumed. There are only three exceptions - this is blocking the SIM forever voluntarily, entering the wrong puk code more than ten times and not using the number for more than six months. In the event of such conditions, it is not possible to unlock the SIM card, unfortunately.
Three ways to unlock an MTS SIM card
If trouble happened and the card is blocked, then there are three reliable ways to unblock it:
- Salon of communication MTS. This is the surest method to solve all issues on unlocking the number, where the operators will explain and show everything in detail. By contacting the nearest branch of the MTS company, you can get a new card if the old one was lost and had to be blocked. To do this, the subscriber only needs to present his passport and make a written request in the required form. It will not take much time, but the advantage is that immediately after all the formalities you get a new SIM card with your old data and services;
- MTS operator. This method can be used if the sim is available, but in some way a blockage has occurred, i.e. no need to get a new one. Then you just have to make a call to the MTS operator, who will tell you what needs to be done specifically in your case in order to unlock the SIM card. To do this, we dial 0890 on the mobile phone and the call button. If you need to call from a landline phone or another mobile operator, then use the number 8-800-250-08-90 and the call button. You just need to be ready to answer a few questions and, if necessary, provide your passport details and a code word so that the contact center employee can verify your identity. The questions consist mainly of providing data on the main phone numbers or the last calls made, the date and amount of the last recharge and the current amount on the balance. The code word is invented by the subscriber during the conclusion of the contract for the provision of communication services and fits into this same contract. If it turned out to block the card due to an incorrect pin code, then you can also get a puk code through the operator or by sending a free message to 9999 with the text “phone number space code word”;
- MTS website. By logging into your MTS personal account, you can unblock the number if the Voluntary Blocking service has been connected. To do this, we enter the "Number Management", select the "Block" section, guided by the instructions of Internet assistants. It is recommended to do the same when blocking after entering an incorrect pin code.
Important information: When you receive a “call me back please” message from an unknown subscriber, it is not recommended to call back, as scammers can use this information to carry out illegal card replacement operations.
SIM card delivery
As you can see, there is nothing complicated and scary about unlocking an MTS card. And the operator offers several options for this to satisfy the needs of any subscriber.
Every subscriber using the services of mobile operators can detect such a nuisance as blocking a number. What are the reasons for blocking? How to restore the number? How to make communication services available again? With the question of how to unblock a number, we will help you figure it out in this article. The recommendations below can be applied to the SIM card of any telecom operator operating in our country.
Reasons for blocking
Before moving on to the topic of the article and answering the question of how to unblock a phone number, you should explain the reasons that can become a catalyst for setting communication restrictions:
- Incorrect entry of codes for a SIM card (pin, pack) can lead to temporary blocking. Moreover, if you make a mistake ten times when entering the pack code, then you can say goodbye to the existing SIM card - it will be blocked forever.
- The lack of funds on the balance can also cause the suspension of communication services.
- The inactivity of the subscriber during the period specified in the bilateral agreement will lead to the fact that the number will be lost, and the SIM card can simply be thrown away.
- The presence of a subscriber in your black list will make it impossible for you to receive calls. How to unblock the number, we will also describe below.
- Voluntary setting of communication restrictions. Some mobile operators offer their customers a service that allows them to suspend the operation of a number for a specific period. This may be relevant, for example, for people going on vacation. Such a blocking allows you to suspend the debiting of a subscriber. fees for the basic tariff plan and for services and options activated on the number.
Procedure for blocking detection
If you find that you cannot perform operations with a SIM card installed in a mobile device (as well as a modem or tablet PC), then you should first find out:
- Whether the SIM card is detected in the device.
- Have you used the number for a long time (using means the presence of write-offs, that is, the use of paid services).
- What is the state of balance.
- If the problem is related to the fact that it is not possible to receive a call from a specific number, you should make sure that the Black List service is not activated on the number (which cannot be reached). This option is provided by all telecom operators. If such a service is activated on the number, then how to unblock the phone number? You just need to "extract" it from the list of blocked.
How to unblock a number if the number has not been used for a long time?
If you know that the number has not been used for a long time, that is, no calls have been made from it, no messages have been sent, etc., then most likely the number has been lost to you. In accordance with the agreement signed by the subscriber when purchasing a number in a communication salon, in the absence of paid services for a certain period, blocking occurs. The set period is different for each operator - for example, in Megafon it is three months, in Beeline it is six months. How to unblock the number in this case? Most likely, it will not be possible to restore the possibility of using the number in this case. There is a chance for those numbers that have only recently been blocked and have not yet had time to go on sale. In any case, you can clarify whether there is a way to restore through the employees of the salon or the contact center of the provider.
How to unlock a blocked number if you enter the wrong pin or pack of codes?
In the situation with the pin code, everything is quite prosaic: if you enter the wrong combination of numbers that can be found on the insert in the envelope from the SIM card, three times, you need to enter the pack. After this, room service will be restored. You need to enter the pack code only if you know it for sure, since if you make a mistake ten times when typing it, you can block the SIM card once and for all. If you have just such a situation, then there is no other way but to go to the operator's office. Here you will be replaced with a SIM card, keeping the same number.
Ways to remove a number from the blocked list (when the Black List service is activated)
How to unblock a blacklisted phone number? This issue is relevant especially for those mobile network customers who periodically set bans on calls and receiving messages from specific people. Below is a list of requests for various operators in our country to remove a number from the black list. Please note that the syntax may change in some regions, which means that if the entered request does not work, then you should check with the office or contact center staff how you can perform this operation:
- How to unblock MTS number? *442*24*<номер человека из черного списка, запрет на звонки от которого следует снять>#.
- For Beeline clients, the request looks different: *110*772*<номер>#.
- If you have a SIM card from the Tele 2 operator, then you need to enter the command * 220 * 0 * from the device<номер>#.
- For owners of the Megafon number, the following combination will be useful: * 130 * 7<номер телефона абонента>#.
Getting out of the financial lock
How to unblock the number of MTS, Beeline, Megafon, and other operators if it is in the "financial block" state? You just need to deposit money into the account and get out of the minus. The amount of your debt can be viewed by checking the balance in the standard way. If you use the number on a postpaid basis, then by paying the bill, you can use the communication services again.
In this review, we will talk about unlocking the MTS SIM card. What is the first thing a person should do when a phone is lost or stolen? In such cases, it is imperative and as soon as possible to block the SIM. Such actions are necessary, since in case of theft, the criminal gets the opportunity to use not only your device, but also the account itself. Nowadays, a subscriber can use all kinds of Internet banks, electronic wallets and other services with money circulation functions using mobile device. And that makes his personal savings vulnerable. Currently, the most popular way to protect your accounts is to link the service to a number. So you will provide guaranteed protection against data loss. But at the moment you lose your phone or SIM card, you will urgently need to block it in order to keep the account status unchanged and prevent the illegal owner from using its capabilities. So, next we will talk about the reverse function: unlocking the SIM.
SIM card unlock
Often, the owner simply loses the phone due to inattention or forgetfulness. But soon the phone is suddenly found, and before that, the vigilant subscriber has already managed to block it. Here a slightly different question already arises: “How to unblock a previously blocked number?”.
Currently, there are enough ways to unlock, and it is important to note here that blocking does not affect the account itself in any way. It continues to exist, only the monthly fee is not charged during this period, and it is no longer charged for other paid services.
To remove the previously set lock, you need to do the following steps:
- Go to the required section in the "Internet Assistant" interface.
- Blocking through the "MTS-service" through a combination *111*157# ;
- Using a service called "Mobile Assistant" by calling 1116 .
- Making a call to a specialist.
- Visit to the nearest service of the company.
Removing the SIM lock
You can remove the lock in the following ways:
- Request help from the operator by making a call.
- Apply on the company website.
- Contact the service center closest to you.
There is an easier way: if you have already blocked your phone, call 0890 and notify the operator that you wish to remove this blocking. Be sure to prepare passport data before this, which you will need to provide to the consultant by phone for confirmation.
If you have difficulty calling the operators, go to the nearest service office. There are many such points in the capital, in each region you can find many MTS offices.
If you are far from such services, live, for example, in a settlement, perform an unblocking operation on the Internet. Go to the site and go to the link "Internet Assistant". Here you do not need passport data. Use your username and password and use the system.
How to unlock an MTS SIM card if the PUK code is lost?
It is now quite common for operators to use the so-called automatic block on the SIM. This is required after three unsuccessful PIN entry attempts. And after that, now, to unlock a SIM card, you first need, as a rule, to enter the PUK code combination provided by the operator when buying a card. If you find yourself in such a situation that you do not have a PUK code for unlocking an MTS SIM card with you, just call the operator at 0890 or 8-800-250-0890 .
Service in the salon does not differ from the above method of unlocking a SIM card. Also here you will need a passport for which the card is issued.
There is also an unintentional blocking of the SIM card. In this case, a voluntary blocking of the account is activated. In the first two weeks, no funds are charged from you for using the service, and after three weeks, one ruble is debited from your account every day. Note that it is necessary to remove the blocking as soon as possible, because the funds can go negative.
When a SIM card is inactive for 60-180 days, it stops working altogether, and your phone number can already be applied to a new card and transferred for use by other customers.
After you have removed the blocking, all your parameters, card settings, such as tariff, services and services, as well as the balance will remain on your account. There is a drawback here: it will no longer be possible to save new numbers on the new card. However, modern technologies reached the point where large volumes internal memory and the synchronization procedure with all kinds of Internet services will allow you to save all the contacts collected over a long time.
Conclusion
So, now you know how to unlock the MTS SIM card yourself. If difficulties arise, do not hesitate to contact the operators, they will give instructions or do everything themselves.
