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What to do if the iPhone freezes. Why iPhone freezes iPhone 5 screen freezes to do

During installation new version software may cause the device to hang. The iPhone 5S freezes for various reasons, and it is quite difficult to find out what specifically caused the failure. The most common causes of freezing are:

• Internet connection lost or battery drained during software update
• Internal errors in the system.

What to do when iPhone 5S freezes

First of all, if this problem occurs, you need to hold down the physical buttons of the smartphone and perform a forced reboot, and then try to continue the update. If this does not help and the iPhone does not respond to button presses, you are required to:

1. Connect iPhone 5S to computer
2. Open the iTunes app
3. Update the software by clicking on the appropriate button

If the device refuses to update through the computer, all that remains is to perform the recovery procedure. To do this, you need to connect the device to the iTunes program and select the "Restore iPhone" function. In this case, all information from the smartphone will be deleted and the settings will be reset to factory settings. After restoring the gadget, you will need to load the data from the backup.

If the problem cannot be solved

If you have problems updating the firmware through iTunes, it is best to seek help from professionals. The employees of our service center perform the iPhone 5S software update and know all the features of this process. Extensive experience allows you to return the device to working capacity and install new software within 1-2 hours. With our help, you are guaranteed to be able to solve all the problems of the functioning of the device!

Have you picked up your iPhone but all you see is the loading screen? If your iPhone is stuck on a black screen with the Apple logo or a spinning loading indicator, it can be almost impossible to use the device, let alone fix it. As annoying as this situation is, it happens quite often. This is not bad news, because it means that there are still ways to fix this error. Our article provides some of the most effective solutions for the situation when the iPhone is stuck during the download. But before we start, let's look at the causes of this problem.

Why is my iPhone stuck in the download process?

Understanding the cause of the problem means that it can be avoided in the future. Here are the most common causes of iPhone stuck on loading bar:

• Unstable iOS version

  Your device may malfunction as a result of instability in the version of iOS you are using. If the iPhone is stuck on boot immediately after updating the iOS system, then the reason most likely lies precisely in it.

• Problems at the hardware level

  Possibly a technical issue. If your device has been exposed to water or any hardware component has been damaged, its performance may be seriously impaired, resulting in various problems, such as the device freezing during the boot process.

• Malware attack

  Probably the most common reason is a virus attack. Malware and viruses can interfere with your device settings and cause this and many other problems.

• Problems in download settings

  Errors in iPhone boot settings can also prevent correct iPhone operation and cause this problem.

What to do if iPhone stuck on black screen during boot

Whatever provoked this error, the main task is to eliminate it; otherwise you would not be reading our article now. Well, you're in luck. One of the ways, or maybe all of the following, will return your device to working condition.

1. Restart your iPhone

Rebooting the device is the simplest and, at the same time, quite effective method fix any error. Therefore, it is better to start with her. Below are the restart methods for different iPhone models.

For iPhone X/XR/XS/8/8 Plus: Press and release the Volume Up button first, then the Volume Down button, and then press and hold the Side button until the Apple logo appears.

For iPhone 7/7 Plus: Press and hold the volume down button and the power button at the same time until the device restarts.

For iPhone 6/6s and earlier, iPad: Press and hold the Home button and the Power button until you see the Apple logo.

2. Using recovery mode

If the reboot did not help, you can try restoring your iPhone in recovery mode. Attention! All data and device settings will be erased. Follow the steps below to put your iPhone into recovery mode.

Step 1: Launch iTunes on your PC, and then connect one end of the USB cable to your computer.

Step 2: Press and hold the Volume Up/Down button (Home button for iPhone 6 and later) for a few seconds. Without releasing the button, connect the other end of the cable to your device.

Step 3: Release the button and the iTunes icon will appear on the iPhone screen.

Step 4: iTunes will automatically detect your device in recovery mode. Click "OK" to start the process. Check if the issue is resolved.

3. Restore iPhone in DFU Mode

If the recovery mode option didn't work, you may need to put your iPhone into DFU mode. To do this, follow the instructions.

For iPhone 8, 8 Plus, and X, press and quickly release the Volume Up button, then press and hold the Side button until the screen goes black.

4. Fix iPhone stuck on loading screen without data loss

If you are looking for the best solution to fix this problem without losing your phone data, we recommend you the program. This utility will help you fix any iOS crashes on your device, including iPhone stuck loading, endless loading mode, and other iOS problems. To correct your device with Tenorshare ReiBoot, download and install it on your PC, then follow the instructions.

Step 1: Open the ReiBoot program and then connect your iPhone to your computer with a USB cable. The program will immediately detect your device. Select the "Repair Operating System" option from the Main Menu.

Step 2: Click on "Start" and download to your device required package firmware. Click on "Download" to start the process.

5. iPhone repair in a service center

If none of the above solutions helped you get rid of the stuck iPhone loading indicator, you should contact an Apple service center. If the warranty on the device is still valid, the repair will cost you free of charge. To avoid long queues, arrange in advance by phone to transfer the device for repair.

Conclusion

One of the methods above should help you get your iPhone XS/XR/X/8 (Plus)/7 (Plus)/6s/6, iPad, or iPod touch, stuck on a black screen with a loading icon. Share your success in the comments.

Yes, yes, iPhones can freeze too. You may never experience this, but the fact remains. However, this is not a problem, because after a reboot, the device will most likely recover. The problem is different - the iPhone cannot be turned off or restarted in the usual way. Accordingly, the question arises - what to do?

Indeed, if you press the POWER button, nothing will happen.

Apple has come up with a way to reset the device for situations like this. And it consists in this: you need to press not only the POWER button, but also the HOME button, and do it at the same time! Thus, you press the keys and hold them for about 10-20 seconds until the screen goes blank.

As soon as the screen is off, you can release the keys. If suddenly the reboot did not take place, while the screen went blank, press the POWER button to turn on your device.

If holding down the HOME and POWER buttons for 10-20 seconds does not help, hold them longer. In some cases, this may take a minute or more, but the device should reboot.

Please note that this method works on all iPhones up to 5, 5s, 6, 6 Plus, 6s, 6s Plus. In the case of the iPhone 7 and iPhone 7 Plus, the process is somewhat different. The fact is that Apple, starting with these models, has abandoned the physical HOME button, so the forced reboot procedure has changed.

If you have an iPhone 7 or 7 Plus, you need to hold down the POWER key, as well as the volume down key, and hold them until the device reboots.

What if the HOME or POWER key does not work? Force rebooting a hung device won't work. In this case, you have only one thing to do - wait for the moment when the battery in the iPhone runs out, put it on charge and turn on the device in the usual way.

At least once, but every owner of an iPhone or any other iOS device has experienced software failures when the device stops responding to touching the screen and pressing mechanical control buttons (Home and Power). What to do if the iPhone freezes and refuses to obey elementary commands? In today's instructions, we will introduce you, dear readers, to 3 ways how to restart iPhone from any state.

To begin with, let's assume that your iPhone is working normally, it responds correctly to touches on the touch screen, responds dutifully to commands using the Home and Power buttons, and you need to restart the iPhone in normal mode.

How to restart iPhone in normal mode?

1. Press and hold the iPhone's power button(aka "Power") before the appearance of large buttons " Turn off» and «Cancel»;

1. Touch the iPhone screen on the left side of the red button " Turn off” (slide to power off) and, without lifting your finger from the screen surface, swipe the button to its right border. This gesture is called Swipe"(From the English. Swipe - to carry out without taking it off). The iPhone will start to turn off.
2. Wait until the screen of the device completely goes out and briefly press the "Power" button. The Apple logo will appear on the display and the iPhone will boot normally.

Force restart iPhone

Depending on the model, the way to force a reboot will vary.

All iPhones released before iPhone 7

For iPhone 6, 6 plus, 6s, 6s plus, 5, 5S, 5C, SE, 4S and all previously released, you need to press the Home and Power button:

1. Simultaneously press and hold down the "Home" and "Power" buttons for 10 Seconds(about). The iPhone display will turn off completely.

1. Release both buttons. If the Apple logo does not appear on the screen after that, briefly press the power button. The iPhone will start downloading normally.

iPhone 7 and later

On iPhones that were released after the iPhone 7, the Home button was made touch-sensitive. If the iOS operating system is frozen, then pressing the sensor will not work. For them, they made another method of emergency reboot:

1. Simultaneously press the power button and the volume down button. Do not release and hold for about 6 seconds.

1. The iPhone will restart. The Apple logo will appear. Then it will boot normally.

The method allows you to force restart iPhone or iPad if a software failure occurs. We advise you to use this procedure in case of emergency, and if you can get by with the remaining 2 methods, use them. Leave this one as a last resort.

The third and last way restart iPhone effective only during normal operation of the iOS device, when the touch display responds to touch and the device performs the necessary operations, but the off button is broken or not working.

How to restart iPhone without a button?

To rule mobile devices from Apple and iPhone in particular, can and without mechanical control buttons. The creators took into account, although a high, but still limited resource of mechanical controls, and in case the touch screen of your iPhone outlasted the control buttons, the operations for which the "mechanics" were responsible can be performed using gestures.

In order to activate full control iPhone using touch, you must turn on the " Assistive Touch". This function allows you to flexibly configure the control of the device using gestures and completely replaces the mechanical control buttons.

Activating Assistive Touch

1. Go to Settings -> Main -> Universal access;

1. Scroll to the bottom of the accessibility settings page and in the Interaction section select paragraph " Assistive Touch«;

1. In the next settings window, move the activation slider opposite " Assistive Touch» to position « Included” (colored in green). A translucent button will appear on the iPhone screen.

1. Touch the iPhone's touch screen within this button (this gesture is called "Tap" (from the English "tap")). A window with available Assistive Touch options will appear on the screen.

Video tutorial "How to enable Assistive Touch in iOS"

Turn off iPhone with Assistive Touch

As part of this tutorial, we will get acquainted with the method of turning off the iOS device without using the "Power" button using the Assistive Touch function.

1. « tap" on the icon menu Assistive Touch;

1. In the menu of this function " tap» icon « Apparatus", and then long tap(touch the screen of the device and do not lift your finger) Screen lock» wait until the buttons « Switch off» and «Cancel»;

1. And then everything is like when you turn off the iPhone in normal mode, do " swipe right» by button « Switch off". The device will start to turn off;
2. How same it then turn on if the off button is not working? Just connect your iPhone to your computer with a USB cable and it will turn on normally.

Video instruction "How to restart iPhone without a button"

A few words in conclusion

The methods described above allow you to completely turn off or restart your iPhone or iPad from any state, in normal mode, if the iPhone is frozen or the power button is faulty. The latter method, using the Assistive Touch function, allows you to configure the control of the iOS device with gestures as flexibly as possible, with one “BUT”, the touch panel must be working and the device must function in normal mode, on a “hung” iPhone Assistive Touch does not work.

If you, dear users, have any questions or difficulties in managing or setting touch control iPhone or iPad, please contact us in the comments and we will try to help you as quickly as possible. Are you using Assistive Touch And How?

When the iPhone freezes, many gadget owners want to know:

1. The reason why the smartphone broke down?

2. How to get rid of the problem, on your own or contact the service?

3. Where is the video instruction for troubleshooting?

This article contains answers to your questions. See below for a detailed video instruction on how diagnostics is done and self-recovery of the phone.

Top Reasons iPhone Freezes

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Stock! 20 minutes 7800 5800/7800 3900 5800 2290 3900 1590 1800 190
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Important: Promotion! Reduced price by 50% marked with the word "Promotion", valid until the end of this month 1. How to spare iPhone from copy; 2. We install original spare parts, and give a guarantee: 1 year! 3. 20-50% discount at the request of regular customers - see special 4. When repairing, choose free								Price installation details in our service center:
Name of spare parts	8/8Plus/X price	7/7 Plus price	6s price	6s Plus price	6 price	6 Plus price	5S/SE/5C/5 price	4/4S price	Price installations in rubles	Repair time
Glass	2900 Stock! From October 2 to October 9!	2800/2900 Stock! From October 2 to October 9!
Display with glass (Original) Quality 100%	9900 Stock! From October 2 to October 9!	8800/9900 Stock! From October 2 to October 9!
Display with glass (Copy) Quality 80%
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home button (body part)	450	450	420	450	420	450	450	450	499	10 minutes
home button (inside: cable with components)	450/490	490	450	490	450	450	490	450	499	20 minutes
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When the equipment freezes, you need to diagnose the spare parts presented above. You will find how to carry out diagnostics in the quality control section, and only then proceed to the next repair process.

Video instruction: troubleshooting

So that the process of restoring a mobile phone does not take much time, watch the video clip to the end.

Other videos you can watch in the section quality control

You watched the video, learned everything about the malfunctions, then we proceed to the repair itself. It is very important in practice to fix the breakdown correctly if the iPhone freezes. Below are 2 options for fixing:

1st - in the GsmMoscow repair center - masters with great experience will professionally repair a smartphone. This video was filmed by us for quality control.

2nd - individual gadget repair - you can buy all original components and tools here.

In our long-term practice of repairing iPhone 6, 6 Plus, 5, 5S, 5C, 4, 4S, this problem occurs quite often. Users think why the iPhone freezes, what to do? Some of them prefer to walk around without contacting a service center until this situation finally bakes, while others, on the contrary, want to solve the problem as soon as possible. We support, of course, the second category of people. After all, the faster a person applies for troubleshooting, the easier it will be for the master to repair the iPhone.

If the iPhone is stuck on flashing, or the iPhone is stuck on factory reset, or the iPhone is stuck on restarting and booting up, there could be several reasons for this.

Software problems

Iron problems:

If the iPhone hangs on the apple, and the iPhone freezes when making a call and freezes when turned on, this does not mean that only the software is to blame. The mechanisms of the apparatus itself may also fail.

1. iPhone freezes, what to do if the processor is faulty? In this case, it must either be restored or replaced. And if you change, then complete with a flash chip.
2. A problem with one of the flash. They need to be replaced or restored.
3. Moisture or shock can cause damage to PCB components, PCB tracks, etc. In this situation, it is necessary to carry out diagnostics, which will identify the part that has failed.

What is the repair cost?

The cost of repairs depends on the breakdown, on the part that, if necessary, will have to be replaced. You can get acquainted with the prices in the table below, presented on this page. Please note that this table shows prices for original spare parts only.

Is it possible to fix the problem on my own.

You can, if it is associated only with software. If the iPhone 6, 6+, 5, 5S, 5C, 4, 4S freezes due to a mechanical malfunction, no manipulations at home will help. Here you can not do without a service center.

Example from practice:

iPhone freezes after loading game. The owner of the phone has rebooted it. An apple appeared, which did not sag for 5 minutes. I connected the phone to recharge and left it for the night - it did not help either. When trying to sync, the computer sees the device, but iTunes does not. And iPhonePCSuite generally freezes when connecting an iPhone. After the diagnostics, it turned out that the reason is still in the installed software. Having corrected the situation, the masters stated that the phone worked again and it can be returned to the owner.

If it was not possible to fix the breakdown, contact the service center. We will provide you with professional and fast assistance. Our experts provide high quality repair services. We guarantee you reliability. Your phone will work without interruption and the breakdown will not happen again.

Advantages of our service center:

1. Using our services, you will receive a guarantee not only for the installed part, but for the entire device.
2. After repair, we test your device (in time from 5-30 minutes).
3. Free diagnostics carried out to find out the cause of the breakdown and the failed part.
4. We use only professional equipment.

One of the main principles of our center is an individual approach. You can always contact our specialists for advice on device malfunctions.

iPhone owners have the opportunity to work on a modern device that allows you to use numerous programs, applications and commands at the same time. But, it also crashes when the iPhone “does not respond” or incorrectly executes commands. There are countless different factors that can affect the operation of the iPhone 5, but in most cases, a simple reboot is the solution to the problem. Restarting the smartphone makes it possible to update the operation of all operating system programs and reduce the speed of command execution.

Depending on the problem you are having, there are different ways to reboot. The first softest way to reset iPhone 5 is as follows:

1. It is necessary to press the power off button (sleep mode) of the device at the top and hold for 4-5 seconds. A rectangular button should appear on the screen confirming that the iPhone is turned off;
2. Swipe the red power button from left to right without lifting your finger from the screen;
3. Wait for the screen to turn off and press the power button again, hold it until the Apple logo appears on the screen.

There may be situations when the smartphone does not respond to pressing the touch buttons. In this case, the following solution to the question is possible: how to restart iPhone 5 if it freezes. For this you need:

1. Simultaneously hold the buttons Switch off" and " Home» within 9-10 seconds;
2. Make sure that the company logo appears and the restart is successful.