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Google play does not work on the phone. The play market does not work on android - what should I do to solve the problem? Check the Internet on your device

Android is a very convenient and functional operating system, but even it has failures. When using android phone you can encounter a wide variety of errors that cause indignation of users. Moreover, errors often occur when working with Play market- branded application store from Google. It happens that it suddenly stops working, although everything was fine before. Just for such cases, we have prepared an article that will tell you why the Play Market does not work on Android and what can be done to fix errors.

Why does the Play Market not work on an Android phone?

Play Market is not a part operating system, but a separate application, so various errors can occur every now and then. The program is frequently updated, and in the settings you can turn off the auto-update feature. In some cases, this leads to old version The Play Market simply stops working. The solution to the problem is very simple - just update the client to current version by downloading it from any convenient resource. But in most cases, the Play Market does not work on an Android phone for other reasons. This may lead to malware on your smartphone or other internal processes that affect the performance of the Google app store. If you use our instructions, then you can restore the Play Market and use it for your pleasure.

Phone reboot

The first thing to do is restart your smartphone or tablet. Often this is already enough to solve the problem. If there are no changes, then move on.

Reset the settings of the Play Store program

If the question of why the Play Market does not work is still relevant, then you need to try resetting the application settings. To do this, follow a simple instruction:

• Go to phone settings;

• Select the "Applications" section;

• We are looking for the Play Market in the list and tap on it;

• In the new window, alternately press the "Clear data" and "Clear cache" keys.

Usually this helps to solve the problem, but the method does not give a 100% guarantee.

Uninstalling Play Store updates

If, after following the previous instructions, the Play Market still does not open on the phone, then you need to erase the latest app updates. To do this, we get into the same window as in the previous stage, just press another key - “Delete updates”. Immediately after that, all updates received by the program will be deleted, as a result of which it will become the same as at the time of purchase of the phone, when you just logged in to your Google profile.

Resetting Google Play Services

The answer to the question why the Play Market does not work on Android may be resetting “Services Google Play". It is very easy to do this using our instructions:

• We go to the settings menu, where we select the category “Applications”;
• We are looking for “Google Play Services” and click on them;

• Click "Clear Cache".

Download Manager Activation

Often, the Play Market does not work on the phone due to the fact that you previously disabled the Download Manager utility. Again, go to settings, then applications. With a swipe, we switch to the “All” section, where we look for “Download Manager” and go to it. If the program is stopped, then turn it on. We reboot the phone and check the performance of the Play Market.

Deleting a Google account

In some cases, when Google Play Store does not work, deleting your Google account helps, but be careful. This can lead to the loss of important information for you, so it’s better to set up data synchronization in advance so that you have a backup from which you can restore them if necessary. Go to settings and select "Accounts". In the window that appears, look for your Google profile, after which a synchronization window will appear on the screen. In it you need to select all the data that you want to get backed up “Contacts”, “Calendar” and many others. Now you can delete your Google account, for which we return to the previous menu, click "Delete" and confirm the action. We reboot the phone and re-authorize in our account, after which all synchronized data will be restored from the backup. If the Play Store application still does not work, then proceed to the next step.

Setting up the “Hosts” file

If you have the Freedom utility installed on your phone and you suspect that the Play Market does not work on your phone for this reason, then we proceed as follows. We go to the settings, where we look for “Freedom” in the list of applications and go to the page with it. In the window that appears, click “Stop”, and then delete the application. It is important to do it this way, then restart the device and check if the Play Market is working. If not, then go to the next paragraph.

Incompatible applications

When figuring out what to do if the Play Market does not work, you need to pay attention to this item if you installed third-party applications on your phone (those that were not preinstalled by the manufacturer). They can affect the work of the app store, in some cases even leading to its blocking. There are many such programs, but most often it is Freedom, through which you can make in-game purchases for free. Remove dubious applications and check if the Play Market is working.

Error 403

Many people ask why the Play Market does not work in the Crimea, and so here everything is very simple. Error 403 appears in connection with the restriction of access, that is, sanctions on this region of the Russian Federation. There is only one way to solve this problem - install a VPN and use the Play Market with it.

Reset Android OS settings

If the Play Market still does not work through Wi-Fi and gives an error, then you need to reset all android settings. This is a radical measure, but in most cases it helps to completely solve the problem.

How to factory reset on Android?

• We go to the settings, where we are interested in the section “Restore and reset”;
• Click "Reset settings" and confirm the action. Before doing this, it is better to make sure that data synchronization is enabled, otherwise you will lose all applications, photos and contacts from the smartphone’s memory;
• After rebooting the phone, we restore all the data and check if the Play Market is working.

Make sure your phone has an internet connection

If the Play Market does not work with a connection error, then you need to make sure that you have an Internet connection on your phone. Probably your account has run out of balance and there are problems with the quality of communication. If the connection is via Wi-Fi, then restart the router.

Phones often (mainly for children) serve as a kind of entertainment platform. Various kinds of entertainment are provided by the Google service, it is also Google Play and now the Play Market.

What is it and what is it eaten with?

Let's move on to the definition. Play Market is a platform (it is better to call it an Internet base) where a lot of games for your mobile phone are presented, paid, free and shareware, that is, you can make purchases in the application itself. Arcades, racing, shooters, puzzles, online games and many other varieties and types of entertainment applications. But, as with other utilities, there may also be problems with the operation of this service. Such situations occur with thousands of users everywhere and we will consider all kinds of failures in the operation of this application in more detail.

Why is the play store not opening on android? So, the main reasons.

• The service itself. This happens very rarely, but it still happens. The simplest reason is that at some point the service simply does not work. Just wait a while, the problem will be fixed and the application will be “launched” again.
• Date and time. If the date and time settings on your smartphone have gone wrong, then this leads to an error related to the “missing connection”. Make sure your phone settings are correct.
• Net. The work may be stopped due to problems with your Internet connection, make sure the connection is working properly. For WiFi networks, try restarting your router. In turn, those who use mobile internet, should contact the operator, clarify with him the possibility of malfunctions and the correct settings.
• Account. You have internet access, but is your Google account connected? Making sure that it is deactivated is quite simple: the application will not allow you to perform actions in it. You can connect your account directly by clicking on the "Login" button. Then go through the authorization procedure by entering your login and password. If you don't have an account, create one by registering. Did not work? Try turning on automatic recovery in the "Backup and Reset" menu.
• system intervention. Is Freedom software installed? Unfortunate news for you: firstly, you decided to bypass the system and get paid features of applications without paying for them. Secondly, Freedom blocks the functionality of all Google services. Remove the utility and access to all platform features will be restored.
• File: hosts. Changes can be made to one specific file called "hosts" third party programs or malicious programs. To fix this, you need to return the file to its original state. To do this, download the original version or create Text Document and enter in it: 127.0.0.1 localhost. The finished document is already (without .txt) placed in this folder. Dubious individuals may try to extort money from you to restore this aspect of the system, because you can do it yourself.

Alternative solutions to this problem are also attached:

1. Reboot the device. It would seem that a simple action, however, can help in half the cases, as well as with problems with other utilities. Helps in resolving system failures, which can often happen with all programs on mobile and stationary devices.

2. Rollback settings.

• "Erase" the information about the application. The function "Clearing the cache" is implied, that is, a certain area of ​​\u200b\u200bmemory with a higher data exchange rate. You can perform this action in the settings of the phone's memory or the gaming platform itself by selecting the "Clear cache" option.
• Try deleting update data. To do this, in the settings of your device, find the Application Manager and in the menu of the Play Market application itself, click on the corresponding button.

3. Connecting a download manager can help you get many applications running again. In the manager familiar to us, we are looking for the “Download Manager”, which in turn must be connected. If it works, turn it off and on again. Can be combined with rebooting the device.

4. It also happens that our Market is incompatible with other applications. It is not easy to determine, but often the same Freedom causes the problem.

Finally, our most radical solution. It is located at the end of the list for the reason that you will need to reset your mobile phone. Make sure you back up your information: write down everything important on a memory card, as data reset does not affect third-party file and folder storage. In the "Backup and Reset" menu, select the "Reset" option, after which the gadget will reboot. This technique also improves the operation of the entire operating system.

We hope our guide helped you. Good luck!

You will be surprised, but more than 70% of Android device owners face such a situation when the Google Play Market does not open. We will now tell you how to fix this "glitch". If you are faced - it will not be difficult.

First of all, although it sounds trite, you need to check the network connection. It is possible that this error should be corrected.

Rebooting is a banal, but often effective advice for any problems with logging into your Google Play account. Google Play Market may not open due to device problems (too many running programs, long working time, etc.). If the reboot did not help, then go to tip number 2.

Important! Before rebooting, use the Clean Master application, often it immediately solves the problem of the Play Market not opening.

Often, clearing the cache helps temporarily fix a problem in the Google Play Market, to clear it, you should take the following steps (the instruction is suitable for any device):

1. Settings → Applications → Application management.
2. Now find the Google Play Market among the programs, click on it and in the window that opens, select the “clear cache” (data) function.
3. After cleaning, restart your device.

Tip #3: Uninstall the latest installed Android update.

If the phone does not enter the Play Market and at the same time it is not possible to log into the Google account, and before that everything worked fine, this may be the result of an unsuccessful Android OS firmware update.

To uninstall the latest update, follow the instructions in tip #2, but instead of "clear cache" click "uninstall updates". Such actions will reset the Google Play Market and return it to the very first settings.

To activate your account, you need to go to the “Settings” section, then find the “Applications” section, select “All” here. Now you should open "Google Accounts" and activate it.

If the above tips did not help, then you need to delete and restore your account:

1. Settings → Account and sync settings.
2. Now delete your account, and then restore it or create a new one.

Important! Some programs, such as Freedom, can block the Market, so carefully go through the list of downloads and recently installed applications.

If the Google Play Market did not work after all the manipulations, then it is worth resorting to the most radical step - this is resetting Android to factory settings. To reset, follow the instructions:

• Settings → Backup and reset → Reset settings.
• The item "Reset phone settings" will appear on the screen, where you need to click "Erase everything".

All data that was stored on the memory card will not be erased, to create a copy of the system, you need to find the "Data Backup" section in the settings, and then restore them after the system is rebooted.

Important! Before resetting to factory settings, be sure to check the connection of the "Download Manager". To do this, go to the "Applications" section, open the "All" tab and find the "Download Manager", if it is not enabled, then launch it and check the Market's performance.

If it doesn't hurt to check it out. We hope that our advice helped you restore access to your account and the performance of the Google Play Market. Do you know about other methods? Then write about them in the comments!

If the Play Market does not work on a phone or tablet, then a number of errors can be the cause of this, ranging from failure to and ending with a conflict with other applications. To prevent the Play Market from breaking, you have to look through a large number of settings and try different troubleshooting methods.

Bug fix

If Google Play Store does not start on your tablet or phone, the first step is to restart the device. Restarting the system fixes simple software glitches that prevent the Play Market from working.

If the reboot did not help, and the Play Market on Android still does not open, check the availability and speed of the Internet. If you connect to the network via WiFi, the channel may be overloaded, due to which the speed drops significantly. The cause of the failure may also lie in the missing communication signal when using mobile traffic.If there is no connection, then the Play Market will take a long time to start and open.

Another possible cause of the problem is an incorrectly set date. To change date and time settings:

1. Open settings.
2. Go to the "System" section. Find the "Date and Time" submenu.
3. Set the correct value.

If these simple methods did not help to eliminate the errors of the working Play Market, and he still writes that the launch is impossible, then other methods will have to be applied.

Working with built-in apps on Android

If there are no problems with the date or Internet connection using Wi-Fi or mobile traffic, and the Play Market does not start, then work with the temporary data of the built-in programs. You should start with the Play Market:

1. Open the "Applications" section in the settings, go to the "All" tab to display the built-in programs.
2. Go to the Play Market options.
3. Wipe data and clear cache.

Check if the app store is up and running. If not, go back to its options and uninstall updates. Check the status of the program again.

If removing updates and clearing the Play Store cache did not help, follow the same steps with other programs - Google Play Services and Google Services Framework.

Also, make sure that the Download Manager application is enabled on the system. You can also find it on the "All" tab in the "Applications" section.

Account deleting

Deleting and re-adding your Google profile can help fix the crash.

1. Find the "Accounts" section in the settings.
2. Open the sync settings for the Google profile you're using.
3. Call the additional menu and select "Synchronize" to create an up-to-date backup.
4. Bring up the additional menu again and select "Delete".

After deleting the profile, restart the device. At the next start, return to the settings and add the account again by entering your e-mail and password.

Another important note applies to the account: the Google Accounts application must be enabled in the settings. You can check the status and, if necessary, launch the built-in program for working with profiles in the Applications section on the All tab.

Eliminate application incompatibilities

One of the reasons for blocking the Play Market is the work of third-party applications. First of all, we are talking about the Freedom program, which allows you to make in-game purchases with a fictitious card. If the Play Market does not connect or update after Freedom, then you need to clean the hosts file. The reason that the Play Market on Android does not work may be incorrect entries added by the Freedom program. To remove them, you need root rights.

If the problem disappears after a reboot, then you have correctly diagnosed why the Play Market application does not work.

Reset

What should I do if the Play Market does not work, and all the above methods have been tried and found to be useless? In this situation, there is 1 way out - with the removal of all information from the device.

1. Back up your important data: contacts, messages, photos, videos, etc.
2. Open the settings, go to the "Backup and reset" submenu.
3. Select Reset Settings. Click Reset Settings.
4. Confirm the operation and wait for it to complete.

Factory reset completely clears internal memory, however, the information on the external drive remains intact. Therefore, the same photos and videos can be saved simply by moving them to a memory card. Contacts can be synced with Google account. Resetting the settings is a cardinal way to solve the problem, so you have to resort to it extremely rarely. Usually, the answer to the question why the Play Market application on Android does not work is much faster and safer for personal data.

Problems on Meizu smartphones

If the Google Play Market does not work on your Meizu phone, then the methods listed above do not need to be applied. Chinese developers (we are talking about official Meizu products) make Google Play Services available as an installer. This is done so that when you first start the device, Google services updates are immediately installed.

The Google Play Market is, in fact, the main source of programs and applications for Android tablets and phones. Other application sources, such as Yandex.Store, are used by only a small percentage of users. Therefore, if something happens to him and suddenly the Play Market does not work, does not open, or simply does not enter the Play Market, then for a user who is “on you” with computer equipment, it’s just a disaster: nothing can be installed, installed programs are not updated, errors pop up on the device, etc. Sometimes the cause of the malfunction is a virus infection, but most often it is just a glitch or a failure of the program itself and the system service. Of course, a complete hard reset (“hard reset” or “wipe”, as it is also called) will most likely solve the problem, but this is the most extreme method, which I will discuss at the end of the article. In the meantime, let's look at several working ways to solve the problem with Google Play.

Before doing anything - check if there is Internet access from your smartphone or tablet. The fact is that the Google app store requires access to the global network and, in its absence, gives the error “No connection” or “No connection”. If there are no problems with this, then we perform the following steps.

Step 1. Clear the cache and delete the data.

This method helps if the Play Market does not open due to a software failure. Go to the Settings of your phone or tablet and find the Apps item and open the All tab. Find the application "Google Services Framework":

(if there is no such item, look for "Google Play Services"). Select it and get into the information about the application:

Click the "Clear cache" button and then "Erase data". Next, we search for "Google Play Store»:

Now you need to restart your Android phone or tablet and check if the Play Market is working or not.

Step 2Restart Download Manager

Sometimes the cause of problems with the Play Market is a stuck download manager. Let's try to kick him. We return to "Settings" -> "Applications" and in the list of applications we find "Downloads":

Forcibly stop the dispatcher and restart the phone or tablet. After downloading, we return here and check if the application is active.

Step 3: Checking the Hosts File

Problems with the app store can be caused by interference with the system Hosts file. Let's check it out. True, for this you need to get ROOT access to the device. Next - run some file manager. I prefer to use Root Browser for this. We need to get into the directory

In it we find a file hosts and open it with a text editor. By default it should look like this:

That is, there should not be any lines, except for this:

In extreme cases, this file can simply be deleted and after restarting the system it will be created again in its original form.

Step 4Google Account Sync Issues

All installed programs on Android are tied to an account. If there are problems with synchronization, then just entering the app store will not work either. Go to the "Accounts and sync" section:

And manually start the full synchronization:

If data synchronization fails, check your Internet access. If everything is fine in it, then try deleting the account, rebooting and creating it again. If the Google Play Store writes You need to sign in to your account - see.

Step 5. Download Google Play Market and reinstall

If none of the previous steps helped, then you should try reinstalling the Google Play app store itself. To do this, open the “Settings”>>>”Applications” section again and find the Google Play Store there and completely clear it: first the cache, then the data, and finally, delete the updates:

Reboot and check. If everything is fine, then the Play Store will download the updates and start.

If nothing helps:

The most extreme way to restore work is to reset your phone or tablet to factory settings. To do this, we save all the data from the phone to the computer to the maximum. After that, go to the "Settings" >>> "Backup and Reset" section:

We find the item "Reset settings" and select it. Then we act according to the instructions of the phone. As a result, we get a completely clean device. Google Play Market usually works fine after that =). Good luck to all!